Reservations
Reservations
Reservations can be made online.
Credit card information is required, please have your credit card ready when you make your reservation.
※ If the number of guests is seven or more, please contact us via E-mail before you make a booking.
Email : tokyo@kshouse.jp
< We may not be able to accept an online booking for a group of 7 people or more >
Please read our FAQ before you make your reservation.
After submitting the online reservation form you will receive an automated confirmation e-mail.
In the case of a credit card error even after receiving your confirmation e-mail your booking may be cancelled.
Please be careful to avoid mistakes when making your booking.
If you do not receive an automated confirmation e-mail you may have entered your e-mail address incorrectly.
In this case please call us by telephone.
We require 48 hours notice of cancellation or any changes to your reservation prior to your scheduled arrival
otherwise we will charge you a cancellation fee as below.
* 30% of your first night will be charged if you do not notify us
about your cancellation or any changes by 22:00pm 2 days before your scheduled arrival.
* 50% of your first night will be charged if you do not notify us
about your cancellation or any changes by 22:00pm the day before your scheduled arrival.
* 100% of your first night will be charged if you do not notify us
about your cancellation or any changes by 11:00am on your scheduled arrival day or in the event of a 'no show'.
The same charges will apply even when cancellations are made after check-in.