About Facilities

  • Do you have lockers for valuable items?

    Yes, we do have lockers for valuables. Guests can use their own padlocks or free rental padlocks are available at reception.
    We can also keep your valuables at reception or our storage room.

  • Is there a charge for bath towels, shampoo etc.?

    Free shampoo, conditioner & body soap are provided in all showers & bathrooms.
    Bath towels can be rented from reception for 100yen. Toothbrushes & other toiletries can be purchased for 150yen each.

  • Do you have a parking lot?

    Yes, we do have a parking lot for a maximum of 3 vehicles and a reservation is required in advance.
    If there is no parking space available at the hostel, we will inform you about other free parking lots nearby.

  • Is there a convenience store or hot spring bath nearby?

    There is a public onsen (natural hot spring bath) nearby and discount coupons are available at the hostel.
    There is a 5 mins walk to a convenience store, supermarket and restaurants 

  • Is it possible to see Mt.Fuji from the hostel?

    Unfortunately it is not possible to see Mt.Fuji from the hostel. However, you can view Mt.Fuji from a few steps outside of the hostel.

  • Is Wi-Fi available at the hostel?

    Yes, free Wi-Fi is available throughout the hostel.

  • Can I check-in after the reception has closed ?

    Reception closes at 20:00. It is possible to arrange room key left for you after 20:00 , but it is necessary to inform us in advance.
    The security code to enter the hostel changes regularly, so we will need to inform you of the code before your arrival if you plan to check-in after 20:00. Please come to the reception with your passport(s) between 8am and 11am tomorrow moring for your check-in.

  • Can I reserve a rental bicycle in advance?

    No, rental bicycles can not be reserved in advance. They are available on a first come first serve basis from 8:00am every morning.

About Services

  • Can you hold my luggage before check-in time ?

    Yes, we can hold your luggage from 8:00am until you check-in (between 15:00pm-20:00pm).

  • Do you provide any food?

    No, we do not provide any food however you are free to use our guest kitchen at any time.
    Cutlery, cooking utensils, basic seasonings, microwave etc. are all available in our guest kitchens. Free coffee & tea is also provided. Alcohol and soft drinks can be purchased from our vending machine.

  • Do you have any childrens' rates?

    No, we do not have any childrens' rates, however children aged 6 years and under may stay free of charge if they share a bed with a parent (children aged 6 years and under may not stay in dormitory rooms).

  • Can you store my luggage after check-out ?

    Yes, we can store your luggage for free until 20:00pm on the day that you check out.

  • Can I make a reservation without a credit card ?

    No, you are not able to make a reservation without a credit card. 
    Please have your credit card information ready when you make your reservation.

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K‘s House Group was voted the No.1 Hostel Chain in the world by customers.