Reservations
Reservations
Reservations can be made through our reservation form.
Please have your credit card information ready when you make your reservation.
Please read our FAQ before you make your reservation.
After submitting the reservation form we will reply within 48 hours.
But we will reply later than expected when we close the hostel.Also we can not answer the phone.
If your requested room is available we will send you a confirmation mail.
If your requested room is unavailable we will reply about room availability.
If you do not receive a response, please contact us directly by email.
---May 6th to November 30th---
We require 72 hours notice of cancellation or any changes to your reservation prior to your scheduled arrival otherwise we will charge you a cancellation fee as below(Japan time).
* For reservations cancelled by three days before the scheduled check-in date, there will be no cancellation charge.
* For reservations cancelled by two days before the scheduled check-in date,the cancellation charge will be 30% of the fee for the first night.
* For reservations cancelled by the day before the scheduled check-in date, the cancellation charge will be 50% of the fee for the first night.
* For reservations cancelled on the scheduled check-in date the cancellation charge will be 100% of the fee for the first night.
*In cases where guests who have booked multiple nights of not show up for their first night and we receive no contact(no-show), the remaining nights will be cancelled and the guest will be charged 100% of the total booking.
Additional conditions may apply for reservations for groups of 8 people or more.Also more than 3 rooms booking.
This conditions apply for groups,even if booking name is different.
---December 1st to May 5th---
We require 7 days notice of cancellation or any changes to your reservation prior to your scheduled arrival,
otherwise we will charge you a cancellation fee as below(Japan time).
* 30% of your total amount will be charged if you do not notify us
about your cancellation or any changes by 7 days before your scheduled arrival.
* 50% of your total amount will be charged if you do not notify us
about your cancellation or any changes by 4 days before your scheduled arrival.
* 100% of your total amount will be charged if you do not notify us
about your cancellation or any changes by 2 days before your scheduled arrival day or in the event of a 'no show'.
*In cases where guests who have booked multiple nights of not show up for their first night and we receive no contact(no-show), the remaining nights will be cancelled and the guest will be charged 100% of the total booking.
Additional conditions may apply for reservations for groups of 8 people or more.Also more than 3 rooms booking.
This conditions apply for groups,even if booking name is different.
The same charges will apply even when cancellations are made after check-in.