F.A.Q.|K's House Hiroshima

FAQ

Answers to some common questions about K's House Hiroshima.

・About Facilities

• Is there a charge for bath towels, shampoo, etc.？
• Do you have a parking lot？
• Do you have lockers for valuable items？
• Do you have rental bicycles ?
• Is there a convenience store nearby？

・About Services

• Can you hold my luggage before check-in time ?
• Do you provide any food？
• Can you store my luggage after check-out？
• Do you have any childrens' rates？
• Do you accept credit cards？

About Facilities

• Is there a charge for bath towels, shampoo etc.？

  Free shampoo, conditioner & body soap are provided in all showers & bathrooms.
  Bath towels can be rented from reception for 100yen. Toothbrushes & other toiletries can be purchased for 150yen each.

• Do you have a parking lot？

  Car parking is not available at the hostel. Public parking can be found around the hostel.

• Do you have lockers for valuable items？

  Yes, there are lockers under the bunk beds in dormitory rooms.
  Free rental padlocks are available at reception. We can also keep your valuables at reception.

• Do you have rental bicycles？

  Yes, we have 3 bicycles for rent, 100yen/hour  700yen/day (8:00-22:00).

• Is there a convenience store nearby ？

  Yes, there is a convenience store within 3 minutes walk from the hostel.

About Services

• Can you hold my luggage before check-in time ?

  Yes, we can hold your luggage from 8:00am until you check-in (between 15:00pm-22:00pm).

• Do you provide any food？

  No, we do not provide any food however you are free to use our guest kitchen at any time.
  Cutlery, cooking utensils, basic seasonings, microwave ect are all available in our guest kitchen. Free coffee & tea is also provided.

• Can you store my luggage after check-out ?

  Yes, we can store your luggage for free until 22:00pm on the day that you check-out.

• Do you have any childrens' rates？

  No, we do not have any childrens' rates, however children aged 6 years and under may stay free of charge if they share a bed with a parent (children aged 6 years and under may not stay in dormitory rooms).

• Do you accept credit cards？

  Yes, we accept VISA or MasterCard.